Authenticity Guarantee

Our Promise

When you purchase from Sculpturesly, you’re buying with confidence. Every sculpture we sell is genuine, accurately described, and meets our quality standards. If it doesn’t, we’ll make it right — no questions asked.

This guarantee covers every order, every piece, and every customer — whether you’re a first-time buyer or a long-standing collector.

How We Verify Authenticity

1. 1

   Supplier Vetting

   We work exclusively with established studios and verified artisan workshops. Every supplier undergoes a thorough review before we list a single piece.

2. 2

   Material & Craft Assessment

   We verify materials, production methods, and finishing techniques to ensure every sculpture matches its description and meets our quality threshold.

3. 3

   Pre-Dispatch Inspection

   Before shipping, every sculpture is inspected by hand for defects, damage, and finish quality. Only pieces that pass move on to packaging.

4. 4

   Accurate Product Listings

   Dimensions, materials, weight, and finish are measured and documented precisely. What you see on the page is what arrives at your door.

What’s Covered

Our Authenticity Guarantee protects you in the following situations:

A Note on Handcrafted Pieces

Because our sculptures are handcrafted, subtle variations in colour, texture, and dimension are natural and expected. These small differences are a hallmark of artisan craftsmanship — not defects. Our guarantee covers material misrepresentation and genuine defects, not the inherent character of handmade work.

How to Make a Claim

If you believe your sculpture doesn’t match its listing, contact us within 14 days of delivery:

• Email support@sculpturesly.com with your order number
• Include clear photos showing the issue
• We’ll review your claim and respond within one business day