Find Your Answer

We deliver to all 27 EU countries. Shipping is a simple flat rate per order: Standard Shipping costs €6.95 and is free on orders over €99.00; Priority Shipping costs €14.95. Prices include VAT — the total you see at checkout is exactly what you pay. We don't currently ship outside the EU. See our Shipping & Delivery page for details.

Standard Shipping arrives within 10–14 business days; Priority Shipping within 5–7 business days. Every sculpture is carefully packed before dispatch — custom-fit crating, acid-free wrapping, and double-walled boxing — so your piece arrives in perfect condition.

You'll receive a dispatch email with your tracking number and a tracking link the moment your order leaves our studio. If you have an account, the same tracking details appear on the order page in your profile.

No — shipping is one flat rate per order, however many pieces you add. And once your order passes €99.00, standard shipping is free.

You can return any item within 30 days of delivery for a full refund. Items must be unused, undamaged, and in their original packaging. Return shipping is free — we provide a prepaid label. Custom or made-to-order pieces and items marked as final sale are non-returnable. See our Returns & Refunds page for the full policy.

Contact us with your order number and reason for return, or email us at [email protected]. We'll send you a prepaid return label and instructions within one business day. Repackage your sculpture in its original packaging and ship it back.

Once we receive and inspect your return, the refund is processed within 5–7 business days back to your original payment method. The time it takes to appear on your statement depends on that method: 5–10 days for credit/debit cards, and 3–5 days for Apple Pay and other wallets.

Contact us within 48 hours of delivery with photos of the damage. We'll arrange a free return and send a replacement or issue a full refund — your choice. Every shipment is fully insured, so you're covered.

Yes. Our sculptures are handcrafted by skilled artisans using materials like bronze, resin, cast iron, porcelain, and hand-carved wood. Because each piece is made by hand, subtle variations in colour, texture, and dimension are natural — they're part of what makes every sculpture unique.

General care is simple — dust regularly with a soft, dry cloth and avoid prolonged direct sunlight. Bronze: wipe with a dry or lightly damp cloth; avoid chemicals that may strip the patina. Resin & MGO: a lightly damp cloth works well; keep away from heat sources. Cast iron: keep dry to prevent rust; for outdoor pieces a thin coat of wax protects the finish. Porcelain & ceramics: handle with care and clean with a soft damp cloth. Never use harsh chemicals or abrasive pads on any sculpture.

Some materials are better suited for outdoor use than others. Cast iron and certain bronze pieces work well in sheltered outdoor settings. Resin and porcelain are best kept indoors or in fully covered areas. Check the product description for material details and suitability. For cast iron outdoors, applying a protective wax coating will help extend its life.

We occasionally take on bespoke commissions — contact us to discuss your requirements. Note that custom and made-to-order pieces are non-returnable.

Go to the login page and click "Forgot your password?". You'll receive an email with a link to set a new password.

Log in and go to your address book. You can add, edit, or remove saved addresses at any time. Changing a saved address won't affect orders that have already been placed.

Yes. On any sold-out product page, leave your email under "Notify me when it's back" and we'll send you a one-time alert the moment that piece is restocked.

Every piece goes through a multi-step verification process: we vet all suppliers and artisan workshops, assess materials and production methods, and hand-inspect every sculpture before dispatch for defects, damage, and finish quality. If a product is ever misrepresented in materials or has a significant size discrepancy, we offer a full refund. See our Authenticity Guarantee page for full details.

Yes. Interior designers, architects, and hospitality professionals qualify for 15–30% off retail with dedicated account support and net-30 payment terms. See our Trade & B2B Program for full details, or email [email protected] to apply.

We use recyclable packaging materials wherever possible and work with suppliers committed to responsible production practices. Our packaging — custom-fit crating, acid-free wrapping, double-walled boxing — is designed to protect your sculpture and minimise waste.