Not In Love? Send It Back.
30 days. Full refund. Free return shipping. No questions asked.
Return Policy
| Policy | Details |
|---|---|
| Return Window | 30 days from delivery |
| Return Shipping | Free — prepaid label provided |
| Condition | Unused, undamaged, original packaging |
How to Return
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Contact Our Team
Email support@sculpturesly.com with your order number and reason for return.
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Receive Your Return Label
We’ll send you a prepaid shipping label and packing instructions within one business day.
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Pack and Ship
Repackage the sculpture in its original packaging and drop it off at your nearest carrier.
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Receive Your Refund
Once we receive and inspect your return, your refund is processed within 5–7 business days.
Refund Details
Refunds are issued to your original payment method. Credit/debit card refunds appear within 5–10 business days. Apple Pay within 3–5 days. Bank transfer within 5–7 days. You’ll receive a confirmation email once processed.
Non-Returnable Items
Custom or made-to-order sculptures, items marked as final sale, and items returned without original packaging or in damaged condition not caused in transit.